Terms & Conditions

Lavalier.lk is an online retailer offering fashion jewelry, accessories, handbags, and related products for customers in Sri Lanka.

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

By browsing this website, creating an account, or placing an order, you agree to these Terms & Conditions and our Privacy Policy.

If you do not agree with these terms, please do not use this website.

We strive to ensure that all product descriptions, specifications, pricing, and images are accurate.

However:

• Product colours may vary slightly depending on your screen settings.
• Minor differences in finish or appearance may occur due to manufacturing processes.
• Product measurements are approximate.
• Availability is subject to stock on hand.

Lavalier reserves the right to discontinue or modify products without prior notice.

All prices displayed on Lavalier.lk are in Sri Lankan Rupees (LKR).

Prices are subject to change without prior notice.

In the event of an obvious pricing error, Lavalier reserves the right to cancel or refuse the order, even if payment has already been made. Any payment received will be refunded.

Once an order is placed, you will receive an order confirmation.

This confirmation does not constitute acceptance of your order.

Lavalier reserves the right to:

• Cancel any order
• Limit quantities purchased
• Refuse service
• Request additional verification before processing an order

Reasons may include suspected fraud, pricing errors, stock shortages, or other unforeseen circumstances.

We accept the payment methods displayed during checkout.

Orders will only be processed after payment has been successfully authorised, unless Cash on Delivery is selected where available.

Lavalier does not store your payment card details.

Delivery times are estimates only and may vary depending on location, courier delays, weather conditions, public holidays, or other circumstances beyond our control.

Customers are responsible for providing accurate delivery information.

If a package is returned due to an incorrect address, refusal of delivery, or repeated failed delivery attempts, additional delivery charges may apply.

Please refer to our Return & Exchange Policy for full details.

Unless required by applicable law:

• Earrings are not eligible for return or exchange for hygiene reasons.
• Items must be unused and in their original packaging.
• Returns that do not meet our policy may be refused.

Refunds, where approved, will be processed using the original payment method whenever possible.

Promotional offers:

• Cannot be exchanged for cash.
• Cannot be combined unless specifically stated.
• May exclude selected products.
• May be withdrawn or modified at any time.

Lavalier reserves the right to cancel any promotion where misuse or abuse is detected.

If you create an account, you are responsible for:

• Maintaining the confidentiality of your password.
• Restricting access to your account.
• All activities carried out using your account.

Please notify us immediately if you believe your account has been compromised.

All content on Lavalier.lk, including but not limited to:

• Logos
• Product photography
• Graphics
• Website design
• Text
• Icons
• Videos
• Branding

is the property of Lavalier or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

You agree not to:

• Use the website for unlawful purposes.
• Attempt to gain unauthorised access to our systems.
• Upload malicious software.
• Interfere with the website's operation.
• Copy or scrape website content without permission.

Violation of these terms may result in termination of access.

To the fullest extent permitted by law, Lavalier shall not be liable for:

• Indirect or consequential losses.
• Loss of profits.
• Business interruption.
• Loss of data.
• Delays caused by third-party couriers.
• Events beyond our reasonable control.

Our maximum liability relating to any order shall not exceed the amount paid for the relevant product(s).

Nothing in these Terms limits any rights that cannot legally be excluded under applicable Sri Lankan law.

Fashion jewelry requires proper care.

To prolong the life of your jewelry, avoid contact with:

• Water
• Perfumes
• Lotions
• Sweat
• Household chemicals

Improper care, accidental damage, misuse, or normal wear and tear is not considered a manufacturing defect.

Unless specifically stated otherwise, Lavalier products are sold without any additional warranty beyond those required under applicable law.

Customers should inspect products upon delivery and notify us promptly of any manufacturing defects.

Your use of this website is also governed by our Privacy Policy.

By using Lavalier.lk, you consent to the collection and processing of your information as described in that policy.

Our website may contain links to third-party websites or use third-party payment providers and delivery partners.

Lavalier is not responsible for the content, security, or practices of these third parties.

Lavalier shall not be liable for delays or failure to perform obligations resulting from events beyond our reasonable control, including but not limited to:

• Natural disasters
• Pandemics
• Government actions
• Power failures
• Internet outages
• Labour disputes
• Courier disruptions

We reserve the right to modify these Terms & Conditions at any time.

Changes become effective immediately upon publication on this website.

Continued use of the website constitutes acceptance of the updated terms.

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Democratic Socialist Republic of Sri Lanka.

Any disputes shall be subject to the jurisdiction of the courts of Sri Lanka.

If you have any questions regarding these Terms & Conditions, please contact us through the contact details provided on Lavalier.lk.

We will make reasonable efforts to respond to your enquiry as promptly as possible.