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Frequently asked questions
How long does delivery take?
Orders arrive within 3–4 working days of dispatch. We dispatch Monday to Friday, excluding mercantile and Poya holidays.
Do you offer cash on delivery?
Yes. Cash on delivery is available at checkout, and you pay in cash when your order is delivered.
What payment methods do you accept?
We accept cash on delivery, Koko, Mintpay, and card or online payment through OnePay.
Can I return an item?
Returns are accepted within 7 days. Send the piece to our warehouse at 67D Pepiliyana Road, Dehiwala; return delivery is paid by the customer. The warehouse and our store are the same address, so you can bring a return in person instead of posting it.
What is the warranty?
Copper pieces carry a 3-month colour warranty and stainless steel carries 6 months. The warranty covers colour change and manufacturing defects. It does not cover physical damage caused by the customer.
What is Lavalier jewellery made of?
Lavalier jewellery is made from stainless steel and copper. Stainless steel is our everyday line; copper is used for occasional-wear pieces.
Does it tarnish in water?
Most stainless steel pieces do not tarnish and stand up to water. Copper pieces are not waterproof and are made for occasional wear rather than daily wear — clean and store them after each use.
How should I care for my jewellery?
Keep your pieces clean and dry after wearing. It is the single thing that most extends their life.
Where is the Lavalier store?
Our store is at 67D Pepiliyana Road, Dehiwala. It is open 11am to 8pm, Tuesday to Sunday, and closed on Mondays.